|
Here are
the steps to implement a competitive intelligence and data gathering
system for a company with sales of less than $50 million per year for a
total system cost of less than $10,000.
Need help
send
me an email.
Tools:
Implementation
Procedure:
Make a list of
all possible stakeholders who might help in collecting information about
your competitors. These could be, but certainly are not limited too,
company employees, suppliers, trade magazine free lance writers, trade
association employees, teachers, consultants, bankers, distributors,
dealers and customers. Stakeholders are anyone who might benefit from
helping you or your company become successful. It is usually a broader and
longer list than most people recognize.
You will
probably develop a list of 25-50 collectors. You need to get their email
address and their first and last names. Their names allows you to
personalize your email to them and increase your ability to get their
cooperation
This is
particularly true for CI collectors that do not work for your company. The
email program should have the capability to personalize the email mess age
in the form. Dear Joe:, Dear Jill , and allow you to keep their email
address confidential format he rest of your collector list. Nothing is
more annoying than to receive an important and email and see your email
address and everyone else the email has gone to at the top of your email
message.
Next draft an
email to everyone on your collector list. The email should describe your
CI activity and specify the names of the companies you wish to collect
information. You will need to be specific and also describe the kind of
information you wish to collect.
You may wish to
specify at a minimum, articles, web site links, press releases, articles
in local papers and magazines, rumors or street talk about one of the
target companies heard at trade shows, association meetings, bid openings,
from dealers distributors or any organization in the distribution channel,
purchasing, quality control problems and other items that fit your
specific needs.
The more
specific you are the better. Do not worry about your individual sources
qualifying or verifying their own information. You will be better able to
do this with your own corroborating information from your other collector
sources.
Use the
"rules" feature of Outlook to automatically sort your incoming
emails into appropriate folders. For example, designate a folder with the
name of competitor A. Invoke a rule to examine all incoming email with the
name competitor A in the subject line of in the body of the text and send
this email to your competitor A folder. Invoke similar rules for other
competitors. As you become more proficient with rules you cal also
designate other rules to scan the email and archive the information into
other folders designated competitor A/sales or competitor A/pricing or
competitor A/manufacturing. You get the idea.
a public access
folder
a web site with
or without password entry requirements
Install
this system in your business for data collection: Here
is an email program that you can combine with Microsoft Outlook rules and
a web editor and make yourself a slick competitive intelligence collection
and publishing system for your business. The email program costs only $149
and can be purchased and downloaded from this site.
|